# When Were My Meshy Credits Used or Refunded

> URL: https://help.meshy.ai/en/articles/15643245-when-were-my-meshy-credits-used-or-refunded
> Language: en
> Last updated: 2026-08-27T10:21:23Z

Credits are Meshy's internal currency — deducted when you run a generation task and automatically refunded in certain situations. This article explains exactly when each happens.

## When Credits Are Deducted

Credits are charged the moment a generation task is submitted and begins processing. Refer to this [page](/en/articles/10000507-how-many-credits-does-each-generation-task-cost) for an overview of credit costs.

## Credit Usage Order

Meshy always spends your **Monthly Credits first**. Once those run out, **Permanent Credits(purchased or awarded)** are used automatically. You can check both balances in **Settings → Subscription→ App Usage History**

## When Credits Are Refunded

**1.Task Failed Due to a Technical Error**

If a generation fails because of an error on Meshy's side, your credits are **automatically refunded in full**. You will see a **"task fail refund"** entry in your App Usage History reflecting the returned amount.

**2.Task Cancelled Before Processing Starts**

If you cancel a task while it is still **waiting in the queue** (processing has not yet begun), you receive a full credit refund.

If the task has **already started processing**, cancellation does not trigger a refund.

## When Credits Are Not Refunded

No refund is issued for:

- Generations that completed successfully but did not meet your expectations — use your plan's free retries instead (Pro: 4 retries, Premium: 12, Ultra:40, Studio: 8 retries, Enterprise: unlimited)

- Tasks cancelled after processing has already begun

## FAQ

**1.How to verify your credit activity?**

To review all credit deductions and refunds:

1. Log in to your Meshy account at [meshy.ai](https://www.meshy.ai).

2. Click your profile icon in the top-right corner.

3. Go to **Settings → Subscription**.

4. Scroll down and select **App Usage History**.

The log shows each task's date and time, task type (including refund entries), credits deducted or returned, and your running balance.

**2. How to check the credits consumed by API?**

Go to **Settings → API → Usage** to view your API credit consumption.

3. **If my generation was blocked due to content filter, will my credit be refunded?**

Yes. If a generation is blocked and shows "content review did not pass," we won't charge you any credits.

4. **Will download models cost credits?**

No. Downloading models doesn't cost credits. However, Starter plan users have time limits on downloads, while Pro and above plans have unlimited downloads.