# How to Upgrade My Subscription Plan

> URL: https://help.meshy.ai/en/articles/9991954-how-to-upgrade-my-subscription-plan
> Language: en
> Last updated: 2026-08-27T10:34:00Z

You can upgrade your subscription at any time — changes take effect **immediately**.

## How to access the upgrade pricing page

![](https://cdn.meshy.ai/webapp-assets/help/cbc3bdf733c32b60-how-to-upgrade-my-subscription-plan.webp)

There are several ways to reach the subscription pricing page:

- Go to [Settings → Subscription](https://www.meshy.ai/settings/subscription)

- Click the **Credits** indicator in the navigation bar

![](https://cdn.meshy.ai/webapp-assets/help/e6febbf9dd66b8da-how-to-upgrade-my-subscription-plan.webp)

- For free users, attempting to use any paid feature will automatically redirect you to the upgrade page

## How to upgrade to a different plan tier

To upgrade from one plan tier to another (for example, from Pro to Premium):

1. In the **Subscription Plans** section, find the plan you want to upgrade to

2. Click **Upgrade** — a confirmation dialog will appear

3. Confirm your payment — your new plan and credits activate immediately

When you upgrade:

- Your new plan and credits take effect **immediately**

- You are charged at the time of upgrade

- Your billing cycle resets to the upgrade date

## How to switch from monthly to annual billing

Annual plans offer a discount compared to paying month-by-month. To switch billing periods within your current plan:

1. Click the **Annual** toggle at the top of the Subscription Plans section

2. Find your current plan and click **Change to Yearly**

3. Confirm your payment — your annual billing cycle starts immediately

![](https://cdn.meshy.ai/webapp-assets/help/14b587b4ca3e0086-how-to-upgrade-my-subscription-plan.webp)

## FAQ

**1.Why does upgrading show an error?**

Certain payment methods have known limitations. For example, **Alipay** does not support upgrading from a monthly to an annual subscription — this is a known restriction. If you encounter this error, we recommend switching to a **bank card (credit/debit)** and retrying the upgrade.

**2.Why is there no upgrade button?**

If you subscribed using **PayPal or Alipay**, the upgrade button may not appear, or the upgrade may fail. PayPal subscriptions cannot be managed through the Stripe billing portal. To resolve this, please contact <support@meshy.ai> and we'll manually cancel your current subscription so you can upgrade to a higher tier.

**Please note:**

1. Make sure you've used up all the credits on your current plan first — we're unable to refund or compensate for unused credits after cancellation.

2. We recommend upgrading via Stripe going forward, as it offers a discount.

**3.Why did I only receive 2,000 credits when upgrading from Pro to Premium plan?**

When you upgrade from Pro to Premium mid-cycle, you receive **prorated credits** for the remainder of your current billing cycle — not the full monthly allocation right away.

What this looks like:

- First month (upgrade month): You'll receive the 2000 credits— **prorated difference** between your Pro and Premium credits for the remaining days in your cycle

- From the next billing cycle onward: You'll receive the full Premium plan allocation, 3,000 credits per month, as with any regular subscription.

This is a one-time adjustment that only applies to the month you upgrade. Every cycle after that follows your plan's standard monthly credit amount.