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What is Pockella?

Pockella is Meshy's e-commerce sub-brand. Learn what Pockella is and how to reach it from the Shop banner in Meshy.

Table of contents

Pockella is Meshy's e-commerce sub-brand. This article explains what Pockella is and how to reach it from Meshy.

What Pockella is

Pockella is Meshy's e-commerce sub-brand, and it runs on its own site at pockella.com. Creating and editing 3D content stays in the Meshy app; Pockella is the separate web destination for shopping.

How to reach Pockella from Meshy

  1. Open Meshy and look at the sidebar.

  2. Select the Shop banner.

  3. The Pockella site opens at pockella.com.

Good to know

  • Pockella is a separate site from the Meshy app, so its pages and orders are handled on pockella.com.

  • Anything about using Meshy itself, such as generation, credits and billing, is covered by the other articles in this Help Center.

FAQ

1.Do I need an account?

No. You can design and order as a guest. We will create an account with your checkout email so you can track your orders.

2.How do I track my order?

Your confirmation email includes the tracking link. You can also select Track order and sign in with your checkout email to view your orders.

3.How do I contact Pockella support?

If you run into a problem on the Pockella site, you can first look it up in the Pockella Help Center. If the problem still can’t be solved, email support@pockella.com, or click “Ask us” in the bottom-right corner of the page to chat with our support team.

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