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In which situations am I eligible for a refund?
In which situations am I eligible for a refund?
Updated over 2 months ago

Please ensure you meet the following conditions for a refund:

  • Only subscription payments qualify for a refund; purchases of additional credits are non-refundable.

  • Your refund request must be submitted within 5 days of the transaction.

  • The total credits used during the subscription period must not exceed 100 credits.

If any of these conditions are not met, a refund will not be issued.

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