Meshy

Follow these steps if your Meshy account still shows Free after a successful payment — including how to refresh, check your account, and contact support.

I Paid but My Account Still Shows Free — What Do I Do?

Learn why upgrade and downgrade buttons may be unavailable when your current billing cycle has an unpaid balance, and how to resolve it in Meshy.

Why Can't I Upgrade or Downgrade My Plan?

If the upgrade or downgrade button is missing on your Meshy subscription page, you're likely on a PayPal/Alipay plan. Learn why this happens and how to change your plan.

Why the Upgrade Button is Missing?

If your Meshy credits didn't update after a payment, here's how to check your credit history, how long to wait, and when to contact support to resolve it.

I Was Charged but My Credits Didn't Update

Learn why you may still see a charge after canceling your Meshy subscription, and how to request a refund if needed.

Why Was I Still Charged After Canceling My Subscription?

Learn what to do when your Meshy payment is declined — common causes include outdated card info, bank blocks, 3D Secure verification, and how to fix each one.

My Payment Was Declined — What Should I Do?

Learn what to do if you received two charges or invoices from Meshy, and how to request a refund for duplicate billing.

What Should I Do If I Was Charged Twice?

Learn what to do if you see an unexpected Meshy charge on your bank statement but have never created a Meshy account.

I Don't Have a Meshy Account but I Received a Charge — What Should I Do?

Find out why your Meshy charge may differ from the listed price — including taxes, currency conversion, PayPal pricing, and how to get your invoice breakdown.

Why Was I Charged a Different Amount Than Expected?

Fix common billing issues like failed upgrades or unexpected charges

Billing Errors & Troubleshooting

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